Lellie SMS Terms & Conditions

Effective Date: July 10, 2026

These SMS Terms & Conditions ("SMS Terms") govern the use of text messaging services provided by Lellie LLC ("Lellie," "we," "our," or "us"). By opting in to receive text messages from Lellie, you agree to these SMS Terms as well as Lellie's Terms of Service and Privacy Policy.

1. Consent to Receive Messages

By providing your mobile phone number and opting in to receive SMS messages from Lellie, you expressly consent to receive recurring automated and non-automated text messages from Lellie.

Messages may be sent using an automatic telephone dialing system or similar technology where permitted by law.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

2. Types of Messages

Depending on your preferences and your use of the Services, you may receive text messages relating to:

Account verification
Security codes
Appointment confirmations
Appointment reminders
Waitlist notifications
Booking updates
Payment confirmations
Invoices and receipts
Subscription and billing notices
Product updates
New feature announcements
Promotional offers
Customer support communications

Message frequency will vary depending on your account activity and communication preferences.

3. Message and Data Rates

Message and data rates may apply according to your wireless carrier plan.

Lellie is not responsible for any charges imposed by your mobile carrier.

4. Opting Out

You may opt out of marketing text messages at any time by replying STOP to any marketing message you receive from Lellie.

After opting out, you will receive a confirmation message, and no further marketing messages will be sent unless you opt in again.

Please note that opting out of marketing messages does not prevent Lellie from sending transactional or service-related messages that are necessary to provide the Services, including security alerts, verification codes, appointment updates, billing notices, or other important account communications.

5. Help

If you need assistance with our SMS program, reply HELP to an eligible message or contact us at:

Email: hello@lellie.com

Website: https://www.lellie.com

6. Supported Carriers

Delivery of text messages depends on your wireless carrier and network availability.

Lellie does not guarantee that SMS messages will be delivered promptly or at all.

Wireless carriers are not responsible for delayed or undelivered messages.

7. Privacy

Information collected in connection with our SMS program is handled in accordance with Lellie's Privacy Policy.

We do not sell your mobile phone number for monetary consideration.

8. Changes to These SMS Terms

We may update these SMS Terms from time to time. Any updates will become effective upon posting the revised version with a new Effective Date.

Your continued participation in our SMS program after changes become effective constitutes acceptance of the revised SMS Terms.

9. Contact Information

If you have questions regarding these SMS Terms, please contact:

Lellie LLC